As our furniture tends to be large, heavy, and require careful handling, we use a specialist furniture removals company to fulfil our orders. This means that there will be at least two delivery people, and that they will be able to safely carry the item of furniture into your home and then into the specific room in which it is due to reside. For furniture, our system includes this additional ‘luxury’ delivery service automatically on checkout. The cost of delivery is therefore priced to reflect this high level of service.
Thankfully for mirrors we don’t have to send two men in a van, we can package it up in a protective box wrapping and send it anywhere in the UK. For mirrors and other small items, your normal refund and return rights under the Distance Selling Regulations apply. See the Ts & Cs for more information.
The delivery costs vary, we’ll get you a good price and work with you on this when you are placing your order.
The reason we do not routinely use a courier / transport company for our furniture deliveries is because normal couriers would ship the furniture in a vehicle manned by a single driver, equipped with a forklift. The delivery would only be made as far as the front door. This would be a major inconvenience for the majority of our customers.
However, if you would like such a service then you can get in touch and we will arrange it, we will happily pass on the reduction in the delivery charge to you. If you are able to pick the item up from our workshop then naturally that is free.